Privacy & Cookie Policy

Last Updated September 2024

We are committed to protecting your personal data. This privacy policy explains how we use your data when you shop with us, use our apps, contact customer services, or agree to receive our marketing communications.

We may update this policy, so please review it regularly. When we refer to “we”, “our” or “us” in this document, we are referring to the group of companies that make up our business. The specific company detailed in our website or app Terms & Conditions acts as the data controller for your personal information.

We adhere to the highest standards of data protection. You have important rights regarding your personal data, including the right to access, correct, or request the deletion of your information. You also have the right to withdraw consent for marketing at any time and to lodge a complaint with a data protection authority.

We only process your data when we have a legal basis to do so. These bases include fulfilling a contract with you, obtaining your consent, pursuing our legitimate business interests, complying with legal obligations, or protecting vital interests.

How We Use Your Data

  • To Process Your Orders: We use your payment and delivery details to complete your purchase, arrange delivery, and manage returns.
  • To Manage Your Account: We use your registration information to create and secure your account and provide the services you request.
  • To Provide Customer Service: We keep records of your communications with us to handle your queries, improve our service, and may use automated technologies to assist in resolving inquiries.
  • To Personalise Your Experience: With your consent, we may use your shopping history and how you interact with us to tailor product suggestions and improve our services.
  • For Marketing: With your permission, we may inform you about products and services. We also work with advertising partners to show you relevant adverts.

For more details on these activities, your rights, and our use of cookies, please visit the full Privacy & Cookie Policy section on our website.